Terms and Conditions

By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and the price shown on website. Not all products are available for retail trading. If that is the case, we will let you know on each product page.

Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or force majeure for which we will not be responsible.

In order to contract with THE VU you must be over 18 years of age. THE VU retains the right to refuse any request made by you, and we reserve the right to close your THE VU account at its sole discretion. When placing an order you undertake that all details you provide to us are true and accurate and that there are sufficient funds to cover the cost of the goods.

Whilst we try and ensure that all details, descriptions and prices, which appear on this Website, are accurate, errors may occur. If we discover an error in the price of any goods, which you have ordered, we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled.

The Service may contain typographical errors or other errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. We reserve the right to refuse to fill any orders that you may place based on information on the Service that may contain errors, inaccuracies or out-of-date information regarding pricing, shipping, payment terms, or return policies.

Contact

YOUR COMMUNICATION MAKES US BETTER.

If you have any questions, feedbacks or even complaints don’t hesitate to contact us on (056) 3 834 012 or leave us a message in the “Live Chat” box below.

Alternatively, you can send an email to:
  • wholesale@thevu.com.vn  for wholesale enquiries
  • retail@thevu.com.vn           for retail enquiries
THE VU warehouse
Located at The Vu Company Ltd – Phuoc An commune, Tuy Phuoc Ward, Binh Dinh Province